Return Policy
At Arka Design, we take great pride in the quality and craftsmanship of our luxury brass decor items. Each piece is carefully manufactured and inspected to ensure it meets our high standards before it is shipped to you.
No Returns or Exchanges
As our products are handcrafted and made to order, we do not accept returns, exchanges, or cancellations once an order is placed. Please ensure that you carefully review your order before completing the purchase.
Damaged or Defective Items
While we do not accept returns, we are committed to customer satisfaction. In the rare event that you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will assess the situation and, if applicable, provide a replacement or a solution that meets your needs.
Order Accuracy
We encourage you to double-check all order details (including product, color, quantity, and shipping information) before confirming your purchase, as we will not be able to accommodate changes once the order is processed.
For any questions or concerns, please feel free to contact us at [insert contact email or phone number].
Thank you for choosing Arka Design.